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Tips,  Problems & Complaints
Consumer Tips
Billing Disputes, Disconnections & Your Right To Services
Your State Utility Commission  
Payment Assistance Programs 

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Consumer Tips

• All about Trees and Power Lines (Texas)
• Charges on Your Electric Bill (Texas)
• Central System or Nonsubmetered Master Metering (Texas)
• Electric Cramming (Texas)
• Electric Slamming (Texas)
• Electric Deposit Payment Options (Texas)
• Electric Meters (Texas)
• Electric Payment Assistance Programs (Texas)
• Electric Service Disconnects (Texas)
• Prepaid Electric Service (Texas)
• Programs Available for Making Homes More Energy Efficient (Texas)
• Renewable Energy is a Natural (Texas)
• Smart Meters or Advanced Metering System (AMS) (Texas)
• Smart Meters and Privacy (Texas)
• Smart Meter Safety (Texas)
• Submetering for Apartments, Condos, & Mobile Home Parks (Texas)
• Understanding Fuel Charges for IOU Customers (Texas)
• What Are My Rights As An Electric Customer? (Texas)
• What To Do if Your REP Goes Out of Business (Texas)

No-Cost Low-Cost Tips for Saving Money & Energy

Electric Restructuring and Customer Choice (Texas)
Your rights and options under the new law.

Comparison of Utility Rates Between Providers (Texas)

Compare Electric Rates In Your Area

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Billing Disputes, Disconnections & Your Right To Services
Billing Disputes
Disconnections
Your Right To Services
Help In Other States

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Billing Disputes

• Charges on Your Electric Bill (Texas)
• Central System or Nonsubmetered Master Metering (Texas)
• Electric Cramming (Texas)
• Electric Slamming (Texas)
• Electric Meters (Texas)
• Electric Service Disconnects (Texas)
• Understanding Fuel Charges for IOU Customers (Texas)
• What Are My Rights As An Electric Customer? (Texas)
• What To Do if Your REP Goes Out of Business (Texas)

Learning More About Electric Submetering (Texas)
Your rights when your service is separate from your rent, apartment complex or mobile home park. What the landlord must include in the lease to even allow for submetering.

How To File An Informal Complaint-Contacting Your Provider First (Texas)

State Utility Commissions (All 50 States)
Report Phone & Utility Complaints.

State Utility Commissions (All 50 States)
Includes Links Missing Above. 

Find The AARP In Your State
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

General Guidance (Not State Specific)

Responsibility For Paying Someone Else's Utility Bill
(Legal Issues To Raise In Your Defense)

Dealing With Utility Companies Regarding Disputed Bills and Utility Deposits
Has Every Legal Argument In The Book!

Utility Credit-Your Rights To Services Without A Deposit (FTC)

How To Right A Wrong (FTC)


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Disconnections

• Electric Service Disconnects (Texas)
• Submetering for Apartments, Condos, & Mobile Home Parks (Texas)
• What Are My Rights As An Electric Customer? (Texas)
• What To Do if Your REP Goes Out of Business (Texas)

Responsibility For Paying Someone Else's Utility Bill 
(Legal Issues To Raise In Your Defense)

How To Help Older Americans Avoid Loss Of Utility Services

State Utility Commissions (All 50 States)
Report Phone & Utility Complaints.

State Utility Commissions (All 50 States)
Includes Links Missing Above. 

Find The AARP In Your State
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).


General Guidance (Not State Specific)

What To Do When Your Utility Service Has Been Disconnected

How To Help Older Americans Avoid Loss Of Utility Services

Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).

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Your Right To Service

Utilities Not Regulated by the Texas PUC

Your Rights As A Utility Customer (Texas)

Rules And Laws That Govern The Texas Public Utility Commission
Having problems with your phone, gas or electricity? If so look to see if the PUC is following their own regulations.

Filing A Complaint Regarding Your Utility Service (Texas)
Phones and other utilities.

Assistance With Your Utility Bills (Texas)

More Assistance for Utility Issues in Texas

Texas Public Utilities Commission Site Index

Dealing With Utility Companies Regarding Disputed Bills and Utility Deposits
Has Every Legal Argument In The Book!

Utility Credit-Your Rights To Services Without A Deposit (FTC)

How To Help Older Americans Avoid Loss Of Utility Services

Find The AARP In Your State
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

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Help In Other States

Utility Problems In Other States
Find The Rules In Your State on billing disputes, deposits, winter shutoffs and more.

Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).

Find The AARP In Your State
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

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Payment Assistance Programs

Assistance With Your Utility Bills (Texas)

More Assistance for Utility Issues in Texas