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Tips,  Problems & Complaints
Consumer Tips
Billing Disputes, Disconnections & Your Right To Services
Illinois Utility Commission (Where To Get Help)  
Payment Assistance Programs

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Consumer Tips

Your Electric Bill Brochure (Illinois)
How to lower your bill, your rights and where to get help if you can't pay your bill.

Residential Customer Electric Choice Information (Illinois)
Depending on the area you live in, you may have the ability to choose which company supplies your electricity.

Non-Residential Customer Electric Choice Information (Illinois)

How To Choose An Electricity Supplier (Illinois)

Commission Rules Applicable to Electric and Natural Gas Utilities (Illinois)
Rules about disconnections, payment plans, establishing service and where to complain.

Water Customer Bill of Rights (Illinois)

Natural Gas Utilities (Illinois Brochures)

Directory of Water & Sewer Companies - 2006

Compare Electric Rates In Your Area

No-Cost Low-Cost Tips for Saving Money & Energy

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Billing Disputes, Disconnections & Your Right To Services
Billing Disputes
Disconnections
Your Right To Services
Help In Other States

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Billing Disputes

Water Customer Bill of Rights (Illinois)

Your Electric Bill Brochure (Illinois)
How to lower your bill, your rights and where to get help if you can't pay your bill.

Payment Plans for Utility Service (Illinois)

When They Can't Cut Off Your Utilities (Illinois)
Restrictions due to temperature or illness.

Disconnecting Utility Service (Illinois)

Reconnecting Utility Service (Illinois)

Resolving your Utility Problems (Illinois)

Theft of Service (Illinois)

Natural Gas Utilities (Illinois Brochures)

State Utility Commissions (All 50 States)
Report Phone & Utility Complaints.

State Utility Commissions (All 50 States)
Includes Links Missing Above. 

Find The AARP In Illinois
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

General Guidance (Not State Specific)

Responsibility For Paying Someone Else's Utility Bill  
(Legal Issues To Raise In Your Defense)

Dealing With Utility Companies Regarding Disputed Bills and Utility Deposits
Has Every Legal Argument In The Book!

Utility Credit-Your Rights To Services Without A Deposit (FTC)

How To Right A Wrong (FTC)


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Disconnections

When They Can't Cut Off Your Utilities (Illinois)
Restrictions due to temperature or illness.

Disconnecting Utility Service (Illinois)

Reconnecting Utility Service (Illinois)

Resolving your Utility Problems (Illinois)

Responsibility For Paying Someone Else's Utility Bill  
(Legal Issues To Raise In Your Defense)

How To Help Older Americans Avoid Loss Of Utility Services

State Utility Commissions (All 50 States)
Report Phone & Utility Complaints.

State Utility Commissions (All 50 States)
Includes Links Missing Above. 

Find The AARP In Illinois
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).


General Guidance (Not State Specific)

What To Do When Your Utility Service Has Been Disconnected

How To Help Older Americans Avoid Loss Of Utility Services

Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).

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Your Right To Service

Water Customer Bill of Rights (Illinois)

Your Electric Bill Brochure (Illinois)
How to lower your bill, your rights and where to get help if you can't pay your bill.

When They Can't Cut Off Your Utilities (Illinois)
Restrictions due to temperature or illness.

Disconnecting Utility Service (Illinois)

Reconnecting Utility Service (Illinois)

Resolving your Utility Problems (Illinois)

Theft of Service (Illinois)

Natural Gas Utilities (Illinois Brochures)

Dealing With Utility Companies Regarding Disputed Bills and Utility Deposits
Has Every Legal Argument In The Book!

Utility Credit-Your Rights To Services Without A Deposit (FTC)

How To Help Older Americans Avoid Loss Of Utility Services

Find The AARP In Illinois
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

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Help In Other States

Utility Problems In Other States (Consumer-SOS)
Find The Rules In Your State on billing disputes, deposits, winter shutoffs and more.

Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).

Find The AARP In Your State
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

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Payment Assistance Programs

Your Electric Bill Brochure (Illinois)
How to lower your bill, your rights and where to get help if you can't pay your bill.

Payment Plans for Utility Service (Illinois)

Illinois Low Income Energy Assistance Program (Peoria Website)
Ask them for help agency near you.

Rent, Utilities and Mortgage Assistance In Illinois  (Google)
For help in your county or city, add the name of your county or city after the name of your state.

United Way Help Line  (For All 50 States, DC & Puerto Rico)
Choose your state, select your city, and look up help agencies throughout your state and city. Their stellar search engine can lead you to any social service topic imaginable.  Just type in the words "Utilities and Assistance".

The Salvation Army Nearest You   (All 50 States & DC)
The Salvation Army often helps with rent, utilities, transportation, food, clothing and mortgage assistance.