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Phone & Utilities
Phone Matters
Gas, Water & Other Utilities


Related Topics

People Search
(To find people's phone numbers and addresses.)

Privacy & ID Theft
(To get rid of unwanted calls.)

 



 

 

 




























 

 

 

 


Phone Matters
Area Codes
Billing Problems & Unauthorized Charges

Getting The Best Rates/ Keeping Bills Low
 
Payment Assistance Programs
Telemarketers & Scams 
Complaints

Misc. (Times Zones, Lost or Missing Cell Phones, Keeping Your Phone #, Pay phones, Taping Conversations, & Other FCC Brochures)

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Gas, Water & Other Utilities
Tips, Problems & Complaints

Payment Assistance Programs

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Area Codes 

Find a Florida Area Code (Map)

Florida Area Codes and Why They Change (Florida)

Maps Of Area Codes Throughout The US (Frequently updated)

Area Codes In Numerical Order With Time Zones!
Find out the state and time zone for each US area code.
Spot long distance scams such as US area code look a likes which really connect you abroad.

Find Out What Time It Is In Any Country Or City (World-Wide)

Cities With Their Area Codes (Scroll Down Page)

Area Code Search Engine
Type in the 3 digit number and find the city and state it belongs to. Their website is slow so be patient.

BEWARE OF US AREA CODE LOOK LOOK A LIKES
Numbers such as the 809 area code come from the Caribbean. These numbers are not subject to the laws and regulations that govern calls originating in the United States. Area codes (or look-alikes) that may contain pay-per-call numbers are: 264, 268, 242, 246, 441, 284, 245, 767, 473, 876, 664, 869, 758, 784, 868, 809 or the 011 international access code. 

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Billing Problems & Unauthorized Charges
Understanding Your Phone Bill  
Long Distance, Tolls & Other Charges 
Slamming & Cramming
 

Understanding Your Phone Bill

Navigating Your Phone Bill (Florida)
Guide to Understanding Residential Charges.

What Are Those Taxes on Your Telephone Bill? (Florida)
In October 2001, the Communications Service Tax Simplification Law took effect. This law replaced a myriad of state and local taxes with the Communications Service Tax.

Understanding Your Phone Bill  


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Long Distance Tools & Other Charges

Navigating Your Phone Bill (Florida)
Guide to Understanding Residential Charges. Includes long distance charges.

When To Call The Florida Public Service Commission
Basic guide identifying when to contact the FPSC for help on various utility service issues.

900 Numbers (Precautions & Problems-FTC)

Children Using 900 #s
If the Advertiser has not followed these rules, ask that you get a refund, even though your child was at fault.

Phone Billing Rights
For Complaints regarding 900 #s, Slamming, Cramming, Collect Calls and other Charges.

Reverse Lookups-Finding The Name & Address When You Only Have The Phone #
Strange # on your phone bill? Find out who it belongs to.

Phone, Gas And Water
(Common Problems & What To Do)

Consumer Advice On Phone-Related Matters
Where to complain, dealing with slamming, calling cards, long distance providers and more.
 

See Slamming & Cramming

See Complaints

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Slamming & Cramming

Fight Back Against Cramming (Florida)
Cramming is the unauthorized addition of charges to your phone bill. What can you do about it?

Fight Back Against Slamming (Florida)
Slamming is the unauthorized change of a consumer's telephone service. What can you do to protect yourself?

Slamming Rules: (Florida)
Includes definitions, rules for customer billing, and local, local toll, or toll provider selection.

See Complaints


Federal Law & Brochures (Not State Specific)

Telephone Slamming (FCC)
What to do when your carrier is changed without your permission.

Cramming-Mystery Phone Charges (FTC)
What to do when unauthorized charges or services appear on you phone bill.

Cramming/What To Do If Unauthorized Charges Appear On your Bill (FCC)

Consumer Advice On Phone-Related Matters
Where to complain, dealing with slamming, calling cards, long distance providers and more.

Phone, Gas And Water (Common Problems & What To Do)


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 Getting The Best Rates & Keeping Bills Low

How To Choose A Long Distance Carrier (Florida)
Do I really need to choose a long distance company? Which companies can I choose from? What about those 10-10 numbers? Look inside for the answers to these questions and more.

How to Protect Yourself: "800" Prefix Telephone Services (Florida)
Not all “800” number telephone services are free.

"900" Prefix Telephone Services (Florida)
How to Protect Yourself: "900" Prefix Telephone Numbers.

Tips on Telephone Service (Florida)
Tips on Telephone Service for alternative local telephone companies, cellular service and pay telephones.

Your Rights and Responsibilities as a Telecommunications Customer in Florida
Provides consumers with information about their rights and choices as local telephone service moves into a more competitive market.

Comparing Long Distance Phone Rates (Rates-All 50 States & DC)
The lowest in state, interstate and international phone rates. Also has lowest calling card and toll free rates.

The Lowest 10-10 Number Rates 

Low Phone Rates (Under 5 cents Per Minute)

The Lowest Calling Card Rates

The Lowest International Rates

The Best Phone Rates (Lists The Cheapest Ones)
Also has other consumer tips and advice.

Cheapest Long Distance Rate Calculator
For a FAST and very EASY detailed rate analysis for all of our long distance carriers - side by side - in your area.


Federal Law & Brochures (Not State Specific)

What To Look For When Choosing Long Distance Rates (FTC)

How To Lower Your Long-Distance Bill (FCC)


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Payment Assistance Programs

Link-up Florida & Lifeline Assistance Program (Florida)
Offers assistance to qualified residential telephone customers, and are designed to ensure that the basic telephone connection (hook-up) and service remain affordable to all residents of Florida.
PDF version of brochure (file size = 191KB) Link-up Florida & Lifeline Assistance Program POSTER (file size = 58KB)

Benefits Help: Where To Find Assistance In Florida
A-Z help with where to get assistance with food stamps, emergency cash, mortgage assistance, rent assistance, utility assistance, Medicaid. Medicare, job training, homecare for the disabled, social security benefits, veteran benefits and more.

Florida Utility Assistance Programs (Google)

Can't Pay Your Rent, Mortgage or Utilities? (Consumer-SOS)
Step by step on what to do and where to go for assistance.

Rent, Utilities and Mortgage Assistance In Florida  (Google)
For help in your county or city, add the name of your county or city.

United Way Help Line  (For All 50 States, DC & Puerto Rico)
Choose your state, select your city, and look up help agencies throughout your state and city. Their stellar search engine can lead you to any social service topic imaginable.  Just type in the words "Utilities and Assistance".

The Salvation Army Nearest You   (All 50 States & DC)
The Salvation Army often helps with rent, utilities, transportation, food, clothing and mortgage assistance.

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Telemarketers & Phone Scams

Avoiding Telemarketing Fraud (Florida)
Real basic.

Florida Do Not Call Law

Telemarketing
Laws that govern Florida telemarketers

Telemarketing Scams (FL Publication)

Return Call Scam
This scam involves returning calls to the 809, 284 and 876 area codes that originate in the British Virgin Islands.
The caller leaves a message on your answering machine, gives their first name and leaves a message such as “Sorry I missed your call... please call me back I have something important to tell you.”  

Recognize and Avoid Telemarketing Fraud (Florida)

When To Call The Florida Public Service Commission
Basic guide identifying when to contact the FPSC for help on various utility service issues.

The National Do Not Call Registry
Most telemarketers cannot call your telephone number if it is in the National Do Not Call Registry. You can register your home and mobile phone numbers for free. Your registration will be effective for five years.

Complaints
 

Federal Law & Brochures (Not State Specific)

Anti Telemarketing Laws, Links & Brochures (Excellent!)

The Telemarketing Sales Rule (FTC Brochure)
Also click Here

The Mail & Telephone Order Rule (Rules Corps Must Follow) 

Unsolicited Marketing Calls & Faxes (FTC)

Telemarketing Fraud: What You Need To Know
Scroll down to their brochures on telephone Services.

Telemarketing Fraud (Links)

Top 10 Telemarketing Frauds

For More Fraud, See Phone Scams

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Phone Scams

International Telephone Number Scams (FTC)

Toll-Free Telephone Number Scams (FTC)

Scams & Cons (Consumer-SOS)

Complaints (Consumer-SOS)

To Verify A Legitimate Business Offer, Charity or Sales Pitch See: Charities and  Business Matters

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Complaints

When To Call The Florida Public Service Commission
Basic guide identifying when to contact the FPSC for help on various utility service issues.

Florida Public Service Commission
Consumer assistance hotline and staff phone directory.

Legal Aid And Pro bono Help In Florida
Select your county for a directory of links and phone numbers.

A To Z Complaint Guide (Florida Government & Non Profit Directory)
Where to go when you have a problem.

State Utility Commissions (All 50 States)
Report Phone & Utility Complaints.

State Utility Commissions (All 50 States)
Includes Links Missing Above. 

Consumer Advice On Phone-Related Matters
Where to complain, dealing with slamming, calling cards, long distance providers and more.

Find The AARP In Florida
The AARP offers legal advocacy for seniors and may also have state specific consumer brochures which are available to everyone.

Call For Action
(Has Chapters In 18 States)  
Volunteers aligned with the media are trained to assist consumers through mediation and education in order to resolve problems with businesses, government agencies and other organizations. Services are free, confidential and available to individuals and small businesses. 


Find Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously. Select your state, and then click on your county or city for the proper media to report to. (DC Not Included).


Federal Law & Brochures (Not State Specific)

FCC Brochures On All Sorts Of Phone Related Issues

Everything From filing complaints to choosing caller ID.

How To Right A Wrong (FTC)

National Help Orgs For A Variety Of Consumer Problems
The Elderly, Environment, Families, Fraud, Health & Safety, Insurance The Handicapped, Medical Problems, Telemarketing and more.

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Misc. (Phones)

411 Wireless-Keeping Cell Phone #s Private (Florida)

Shopping By Mail Or Phone (Florida)

Prepaid Phone Cards (Florida)
Prepaid phone cards are a way to purchase long distance telephone service in advance of actually making long distance calls. Look inside to find out more.

Florida Be Prepared
Preparing for power outages and other utility service interruptions during extreme weather.

Tips on Telephone Service (Florida)
Tips on Telephone Service for alternative local telephone companies, cellular service and pay telephones.

Your Rights and Responsibilities as a Telecommunications Customer in Florida
Provides consumers with information about their rights and choices as local telephone service moves into a more competitive market.

Keeping Your Phone Number When You Change Your Service

Find Out What Time It Is In Any Country Or City (World-Wide)

Finding The Owner Of A Lost Cell Phone/What to Do If Yours Is Missing (Consumer-SOS)

Recording Telephone Conversations (FCC)

The Laws On Taping Phone Conversations (All 50 States & DC)

Pay Phones-You Must Be Told In Advance How Much Call Costs
(FCC)

Enter A Pay Phone # and Find Out Where It's Located
Lists pay phone numbers throughout the US and also has reverse lookup where you can punch in the # and find where the pay phone is located. Comes in handy if someone is using a pay phone to stalk or threaten you.  Use the reverse lookup to find where he's calling from and notify the police.

Find The Numbers On Pay Phones Around The Country

Consumer Information About Telephone Related Issues (Other FCC Brochures)  
They've got anything you can think of!!!

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