Accidents & Injuries
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Crime Victims Domestic Violence
Criminal Justice&Police Misconduct
Disabilities
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Food Matters
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& Gov. Assistance
Health & Medical
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Home Matters
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Boards
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Refunds, Repairs & Replacements
Scams & Cons
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Estates
Work/The Wk Place
AirTran
(800) 247-8726
America West (Merged With US Airways) (800) 235-9292
American
(800) 433-7300
Continental
(Domestic Travel)
(800)525-0280
(International Travel) (800) 231-0856
Delta (800) 241-4141
Midwest
Express
(800) 452-2022
Northwest
(800) 225-2525
TWA (Merged With American)
(800) 433-7300
United
(800) 241-6522
US
Airways
& Metro Jet
(800) 428-4322
All Other Airlines (Toll-Free #s)
Airline
Websites
Links you to the home page of almost every airline that flies. This sight is very helpful when checking out weekly travel
bargains. You can also choose a country and see which airlines fly to it.
Air
Canada
Provides e-mail notification of deals and you can purchase tickets online.
Alaska
Air
May
or may not provide an e-mail list of its fare deals, but it does list
fares on its web site. You can also
purchase tickets online.
American
Offers the same services as Air Canada's web site.
Northwest
Airlines
Northwest
Airlines provides fare listings on its web site and you can also buy tickets
online.
US
Airways
US
Airways has both e-mail notification and fares listed on its web site. You can
also purchase tickets online.
Buying Tickets You Can Transfer Or Resell
Where
To Buy Transferable Airline Tickets (www.fairair.com)
Buy a ticket at this website and if you miss your flight, you can transfer the
ticket to someone else or resell it. When you're reselling, you set the
price. If no one bites, you get full credit on the ticket. The rub: You
pay an extra $10 fee per ticket, plus at least 6 percent of the ticket price if
you sell or transfer it. Currently, only four airlines have signed on:
Northwest, America West, Midway, and National.
Fare
Bargains (Travel Web Sites)
Check out the websites below.
If you get a good deal, go directly to the airline
that's offering it as they often will have the same deal minus the $20 service
charge. (While on the airline's website, try searching by date and by flight #).
See also what it costs when you leave a day later or a day earlier, as prices
can vary dramatically.
Kayak.com
Easily search over 100 sites for cheap airfare, discount hotels, and car
rentals.
BNM.com
Car Rentals and rental cars from BreezeNet.com. Find the discount car rental of
your choice with one-stop shopping on a variety of rental car deals. We make it
easy to search by rental car discounts, car rental company, or search by
location (for example, Orlando Car Rentals, Los Angeles Car Rentals, Phoenix Car
Rentals, and other national car rental and international rental car deals).
Tripstalker.com
Grabs the best online travel deals while you do other things. Alerts you by
email or text message once a flight, hotel or rental car matching your search
criteria turns up.
http://www.bookingbuddy.com/
Use their "booking buddy" search engine for the cheapest flights by Orbits,
Expedia, Travelocity and more. Also tells you seat width and other good info.
http://www.orbitz.com/
Claims to have the best fares from five major airlines. Big brew ha ha that this
was a conspiracy to drive the other travel websites out of business.
www.travelocity.com
Solid
good travel web site for getting the cheapest airfares.
While some areas are open only to subscribers, visitors can browse the hidden
travel bargains that even your travel agent may not know about.
www.expedia.com
Unlike other sites, allows you to
get round-trip price quotes before you choose your departure and return times. Also
let's you control each leg of your journey,-if you want you can even choose
different airlines for your to and return flights.
www.hotwire.com
They really do offer the cheapest flights but you won't know the
flight times until after you buy. Tell the service where and when you wish to
travel, and you're offered a set fare with an hour to respond. (Use this time to
comparison shop at other websites).
www.priceline.com
Lets
fliers bid for what they want to pay for a particular flight.
Your offer will be accepted or rejected within an hour.
All offers must include a credit card number and IF YOUR BID IS ACCEPTED
YOU ARE BOOKED WITH A NON-REFUNDABLE TICKET. A major drawback is that you can't
pick the carrier (it will be a major U.S. or international airline) or time you
wish to fly (anytime from 6 a.m. to 10 p.m.). This site works best when you want
to fly soon and face only the highest priced tickets, i.e.
the usual 21-day-advance-purchase fare.
www.airfare.com
(800) 886-4988
Claims 20%-25% savings on every airfare-even the lowest discounted airfares-on a
major airline and in selected cities. Some restrictions apply. Mailing you the
tickets may cost extra.
Excite
Travel Site
allows you to search for the cheapest airfares by simply entering both the
departure and the arrival city. Once
you've chosen your destination, a link on that site will fill you in on what you
need to know i.e. the culture, language, attractions and travel tips.
SmarterLiving
SmarterLiving consolidates the best Internet offers of 20 different airlines.
Get the best of all last minute deals on airfares, car discounts and resort
bargains. Create a customized E-mail newsletter by entering as many
departure cities as you'd like to track.
www.itasoftware.com
Click on "try our beta site" and findthe best prices the airlines have
to offer, sorted by carrier, fare or times-then simply call the airline directly
and give them the codes on your screen.
www.biztravel.com
Book travel here on American, Continental, US Airways, British Airways, or Air
France and get a $100.00 refund if a flight is more than 30 minutes late,
$200.00 if it's an hour behind. For flights that arrive more than an hour late
or are cancelled for reasons other than mechanical, the site will issue a full
refund-even if the ticket was used.
Other
bargain sites include:
www.thetrip.com
www.lowestfare.com
Claims they can save you 25% on a major airline.
lastminutetravel.com
can give travelers good deals if they don't mind keeping their plans up in the
air.
TO ORDER CLARK HOWARD'S FARE FAX: Updated every Thursday, this newsletter features
fare-busting news and tips. Dial
511 and enter code 7500. Calls are
50 cents each. For readers outside the Atlanta local calling area, dial (900)
950-0511 (50 cents per minute).
Travel-Related Watchdog Agencies
Federal & State Government
GA Department of Industry, Trade,
and Tourism
(404) 656-3590 (800) 847-4842
This state agency can be used to
police unethical businesses. If
these businesses want continued exposure in Georgia’s travel brochures, they
must treat tourists fairly.
D.O.T. Aviation Consumer
Protection Division (202) 366-2220
Federal agency for airline service complaints. This agency will not return calls
but may refer your complaint to an appropriate airline official. It is suggested
that you first try to resolve your complaint with the airline itself.
If you do decide to complain write to: D.O.T, Aviation Consumer
Protection Division, Room 4107, Washington DC, 20590.
Your complaint may also be listed in a monthly consumer report.
To receive a free copy of "Fly-Rights" a 60 page book
describing your right to airline services, ask for it by name and make sure to
leave your name and mailing address. (
Federal Aviation
Administration
(800) 322-7873
Georgia
Office Of Consumer Affairs
(404)656-3790 (800) 869-1123
They mediate consumer disputes and can sue for violations of the Georgia Fair
Business Practice Act. Call them for help with disputes involving cars, housing,
home repair, repair problems in general, health clubs, multi level marketing,
telemarketers and lemon law problems. They can also help when a business refuses
to adhere to its contract.
Florida Dept
Of Agriculture And
Consumer Services
(904)
488-2221
Protects consumers from getting swindled by tourist operations in Florida. i.e.
travel problems and time-share condo scams.
Before doing business with a company, check first to see if the FDACS has
the outfit registered with them.
Media Groups
Find
Your Local Newspaper, Magazine, Radio & TV Stations
Give them a little bad press and you're bargaining power increases tremendously.
Select your state, and then click on your county or city for the proper media to
report to. (DC Not Included).
Call For Action
Links throughout the US to Pro Consumer groups with media connections
Channel 11/WXIA Call For Action
(678) 422-8466
Channel
2/WSB Consumer Action
Center (404) 892-8227
(Clark Howard’s Station)
IF YOU HAVE A STORY OR COMPLAINT
write the Atlanta Journal/Constitution
Travel Section, 72 Marietta St., NW Atlanta, GA 30303.
Or e-mail: travel@ajc.com
Trade Associations & Non-Profits
Atlanta
Chamber Of Commerce
(404) 586-8403
helps you if looking to move to city, charges fee for their publications, helps
business opening in Atlanta.
The GHTA is a not for profit trade association representing over 2,300
businesses in the lodging, food service, licensed beverage and travel
industries. GHTA is the official state affiliate of the American Hotel
& Motel Association, The National Restaurant Association and The National
Licensed Beverage Association.
Its membership includes the
Georgia Association of Convention & Visitors Bureaus, Georgia Bed &
Breakfast Council, Georgia Festivals Council, Atlanta Restaurant Council and the
Atlanta Hotel Council, among many others, for the hospitality industry, bed and
breakfasts, Georgia Convention business bureau, hotels and restaurants.
Atlanta Convention And Visitors
Bureau (404) 521-6600
Another division of The Atlanta Chamber of Commerce.
Name self explanatory.
The
Better Business Bureau (All 50 States)
Call the BBB where the corporate headquarters is located and check out what The
BBB has to report. File a complaint
at the BBB nearest their corporate headquarters and at the BBB nearest where the
incident occurred.
American Hotel & Motel Association
Find Your Chamber Of Commerce (World Wide)
Other Travel Associations & Links
The National Fraud Information
Center (800) 876-7060
Logs complaints about telephone and Internet fraud and relays them to the
appropriate state and federal law
enforcement agencies.
The American Society
Of Travel
Agents (703) 739-2782
Call them or call The Better Business Bureau closest to where the solicitor does
business. The American Society Of
Travel Agents may also help settles disputes between you and member-travel
agents.
Toll-Free Directory
1-800-555-1212
Use this free directory service to see if your help agency has a toll-free number.
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