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Home   Georgia The Work Place


Goals (Finding the Job You’ll Love)
 

  1. Discover the Things you love to do that are valuable to others (i.e. your interests, talents, hobbies, skills and passions). See Self Discovery Questionnaire and Exercises below.
     
  2. Demonstrate that while doing what you love, you’ve acquired transferable skills essential for the workplace. See Self Discovery Questionnaire and exercises.
     
  3. Revise Resume so it has a Summary Of Your Transferable Skills and the practical ways you’ve applied them. 
     
  4. Target Employers Or Jobs that Require the Skills You Love Using.
     
  5. Never Give Up Doing What You Love As It May Pay Off In The Future

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



Goal 1:

Discover the Things you love doing that are valuable to others (i.e. your interests, talents, hobbies, skills and passions). See Self Discovery Questionnaire and Exercises below.

Self Discovery Questions

Don’t think too hard on these. Just answer what first comes to mind.
The purpose here is to get at the real you.

  

What types of activities do you enjoy?

 

___Art

___Auto Repair_

___Baking/Cooking

___ Carpentry

___ Child Care

___ Decorating

___ Drama

___ Entertaining

___ Fishing

___ Floral Arranging

___ Gardening

 

 

 

 

 

 

 

 

___ Graphic Arts
___ Photography

___ Playing an Instrument

___ Sewing

___ Singing

___ Traveling

___ Sports

___ Woodworking

___ Other (list)

 

 

What are you really good at? What comes easily or naturally to you?

 

When you have free time, what do you usually find yourself doing?

 

What are your hobbies? Your fun activities?

 

How have you enjoyed helping your friends, relatives and neighbors in the past?

 

What do your friends and relatives usually go to you for when they need your help or support? 
(Examples: balancing a checkbook, mowing the lawn, shopping for the right clothing, house sitting for a dog or cat, etc.)



What talents, skills, interests, abilities, or hobbies have you been praised for?

(Examples: cooking, listening, teaching, hanging pictures, cleaning, interior decorating, fixing appliances, etc.)

 

What would you say are your most developed skills or talents?

 

What sorts of things do you look forward to, and get excited about?

 

What do you enjoy doing that causes you to lose track of time?
(Examples: debating, playing sports, teaching your kids to build things, etc)

 

How do you relax and unwind?

 

What do you like to read? What blogs, magazines, journals, books, newsletters, etc, do you subscribe to?

 

When you open a newspaper, what section of it do you turn to first?

 

What sorts of things capture and hold your interest?


|
Some Deeper Questions That Require More Thought


What would you say have been your most enjoyable & least enjoyable learning experiences?

 

What would you say has been your greatest accomplishment, achievement, or success story in life thus far?

 

If you had no fears, hang-ups or limits of any kind… what would you do to help people or improve the world?

 

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Goal 2:

Demonstrate That in Doing What You love, You’ve Acquired Transferable Skills essential for the workplace. See Questionnaires and Exercises Below.

Exercises 

What we love to do can have immense value in the workplace. Without stopping to think. Look at each column and check the words describing the things you’ve most enjoyed and/or excel at. Then circle the 5 that are the most impressive or high level.

For example: Under helping you may have checked

“Aided”, “advised”, “brought”,  “dealt”, “clarified”, “diagnosed” ….etc.
And then circled “advised” & “diagnosed” (since these are the most impressive).
                       

Helping

Teaching

Management

Technical

Creative

Advised
aided
assessed
assisted
brought
clarified
coached
coordinated
counseled
dealt
demonstrated
diagnosed
educated
encouraged
enlisted
expedited
facilitated
familiarized
guided
helped
inspired
maintained
modified
performed
referred
rehabilitated
represented
supported
upheld

 

Adapted
advised
clarified
coached
communicated
coordinated
defined
developed
enabled
encouraged
evaluated
explained
facilitated
guided
informed
initiated
instructed
lectured
persuaded
presented
set goals
stimulated
taught
trained
updated

 

achieved
administered
analyzed
assigned
attained
chaired
conceived
contracted
consolidated
coordinated
decided
delegated
developed
directed
encouraged
evaluated
executed
handled
implemented
improved
incorporated
increased
inspired
launched
led
managed
motivated
organized
outlined
oversaw
planned
prioritized
produced
recommended
reevaluated
rejected
reported
reviewed
scheduled
strengthened
supervised
united

 

Analyzed
assembled
built
calculated
computed
designed
devised
engineered
fabricated
inspected
maintained
operated
overhauled
programmed
remodeled
repaired
solved
trained
upgraded

Acted
applied
composed
conceived
conceptualized
created
designed
developed
directed
established
evaluated
fashioned
formed
formulated
founded
illustrated
instituted
integrated
introduced
invented
loaded
molded
originated
perceived
performed
planned
presented
produced
refined
rewrote
updated

 

Financial

Clerical Or Detail

Research

 

 

Adjusted
administered
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
compared
computed
developed
estimated
forecast
forecasted
managed
marketed
planned
projected
reevaluated
reconciled
researched
sold

purchased

 

 

 

 

 

 

 

 

 

 

 

 

 

Activated
altered
assembled
approved
arranged
catalogued
classified
collected
compiled
described
dispatched
edited
estimated
executed
gathered
generated
implemented
inspected
listed
maintained
monitored
observed
operated
organized
overhauled
prepared
processed
proofread
published
purchased
recorded
reduced
retrieved
screened
specified
streamlined
systematized

clarified
collected
conceived
critiqued
detected
diagnosed
disproved
evaluated
examined
extracted
identified
inspected
interpreted
interviewed
investigated
organized
researched
reported
reviewed
searched
studied
summarized
surveyed
systematized
wrote

 

 

 

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Next, go down each column and make a sentence or two using each of the circled words. Make sure the sentences are about your real life achievements or accomplishments. (for more help, refer to what you put down in the questionnaire).

For Example:

I “helped” the church get funding when they did not have enough $ for their Vacation Bible School Program.

I “organized” a class trip for my high school/church/family. I organized a protest to stop a prison from being built near my child’s school.

I “taught” my neighbor English. I taught my brother to ride a bike.

I “trained” someone at work how to use computers.

I “formulated” a plan to get rid of graffiti.

I researched how to buy a house.


Break down 10 of your examples into the following:

  • Your Goal
     
  • Obstacles To Success
     
  • How You Overcame These Obstacles
     
  • What You Achieved/Accomplished


Make Sure to use your circled and checked action verbs when describing what you did. You may use other verbs in the chart as well.

Example:

I “helped” the church get funding when they did not have enough $ for their Vacation Bible School Program.

Goal: Raise Money for the Church’s Vacation Bible School Program.

Obstacles To Success:

The Church had run out of money and needed to raise $1000 in the next two weeks. Unfortunately, we had no idea how to get the money in time.

How You Overcame The Obstacle:

I analyzed their budget and saw that they could get $300 simply by buying cheaper grape juice. I then assessed their need for educational materials and advised the deacon we needed a fundraiser meeting. At the fundraiser meeting, I devised a calling list for potential donors. I also encouraged others to help me.  I then organized the fundraising, which required motivating the volunteers and  directing who would call who.  I then collected the amounts pledged by each donor. At that point I developed a plan on how to quickly allocate these funds before the deadline.


What Did You Achieve Or Accomplish?

  • Managed and directed collection effort to Secure Funds For Church Program
  • Raised $2000.00 within a two-week period.


Next , See If You Can Extract Transferable Skills That Would Help In any Situation.

 

Transferable Skills That Interest  Employers

 From this example, this person may be excellent at:

  • Assessing Financial Needs
  • Coordinating Large Groups Under Pressure
  • Motivating People To Perform
  • Persuading People To Organize
  • Raising Fast Cash

Do the same with your other accomplishments. Once you have a list of your transferable skills, your next step is to group them into Core Strengths.

Core Strengths could include things like  “Managing”, “Web design,” “Training,” "Problem Solving" and being "Multicultural" or Bilingual", etc.

Under each theme be sure to give specific examples of your achievements.

When it’s time to do a summary in your resume, be sure to include these themes as well as some specific supporting examples

(See Sample Resume Below)

For more help take the Transferable Skills Survey.

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What If I Still Can’t Define My Transferable Skills and Core Strengths?

If you’re still having trouble describing your skills, enter key words into job search engines such as Monster.com  or Careerbuilder.com. You may find that an employer has already described some of your skills in a practical down to earth way you never thought of.  So even if you hate the position, copy how they described your skills so you can use it for your resume.

Example:

John has been unemployed for two years. He speaks fluent English and German and loves to travel. John enjoys bringing people together and from time to time has helped people get jobs or job leads. Many of his friends are immigrants that he met while trying to find them a good church or social club. John spent 4 years in other countries trying to find himself. While abroad he volunteered by helping people repair their homes. He even took a course on bridging cultural differences and studied from the same materials used to train the Peace Corps.

JOHN HAD TO FIND A WAY TO DESCRIBE HIS SKILLS SO EMPLOYERS WOULD SEE THE VALUE IN WHAT HE WAS DOING. And telling them he was a nice guy wouldn’t cut it. Fortunately, he found a job posting that did part of the work for him.

See Job Description Below:

ESSENTIAL JOB FUNCTIONS:

·   Prepare clients for obtaining and retaining a job.  Assess client’s skills and needs.  Coach clients on completing job applications and preparing for interviews.  Accompany clients to interviews.  Intervene with creative problem solving when there are misunderstandings between employers and clients.

·   Generate employment opportunities for clients.  Identify job openings, arrange interviews, and negotiate job placements.  Research new potential employers and develop strategies for initiating contact.

·   Coordinate and conduct sessions on orientation to employment in the U.S. and job readiness skills.  

·   Maintain accurate and up-to-date files and case notes on services to clients and meet all case reporting requirements within established deadlines and standards. 

·   Participate as active member of the IRC Employment Services Team and as an effective staff member of the IRC Atlanta Team. 

 REQUIREMENTS:

  •          B.A. degree

  •          Second language skills highly desirable (relevant languages include Russian, Swahili, Farsi, French,  
         Somali, Spanish)

  •          Reliable, professional, resourceful, team oriented and sensitive to cultural differences

  •          Excellent written and verbal communication skills

  •          Comfortable working in a multicultural environment

  •          Demonstrated proficiency in working with MS Office applications

  •          Knowledge of professional job search techniques including internet based searches highly  
          desirable
    Experience working with refugees and immigrants preferred

  •          Valid driver’s license and reliable access to an insured vehicle

  •          US work authorization

Suddenly John saw that this description was touting his skills in a light more favorable than he had imagined. John now realized he was “reliable”, “team oriented” and very “sensitive to cultural differences”. He also had plenty of experience working with immigrants both at home and abroad. So he was now “multicultural”.  And by finding jobs for his friends, he had “generated employment opportunities” “Identified job openings” and “developed strategies for initiating contact.”

Thus, his passion for connecting people and helping immigrants could now be described as a valuable commodity. Something that would appeal to a whole class of employers, no matter what he applied for. So whether or not John got the job, he now had the added confidence to see that he was marketable-doing just what he loves. He also had the magic words to put on his resume to convince employers of such.

When John realized one of his core strengths was being "Multicultural", he plugged the word into Monster.com and got a good idea what "multicultural" employers look for.

Using His experience abroad, he came up with the following Transitional Skills That he could use on his resume.

Multicultural
  • Fluent in English & German
  • Proven Ability to work in a multicultural environment-with 4 years abroad in Europe, Asia and South America.
  • Sensitive to cultural differences.
  • Received Peace Corp Training to help diverse groups achieve common goals and overcome cultural barriers.

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Goal 3:
Revise Your Resume so it lists your core strengths (i.e. the groups of things that you are good at and enjoy.).  Next to each core strength should be a summary or list of Your Transferable Skills and the practical ways you’ve applied them. You don't need a complete list. Just some concrete examples so employers know you're for real. Remember, this is you at your best. Don't get sidetracked on trying to please them first. Put down the things you like to do, with their needs a close second. Simply ask yourself, what am I happy about doing that would have value to them? 

What To Include In Your List of Transferable Skills
The whole idea is to list your core strengths and then add specific examples of what you like to do. Your examples should be as diverse as possible so you won’t be pegged as  “good for only teaching English”, or “good for only helping individuals but not companies” . In short, give them a buffet of your accomplishments-a list that demonstrates your skills can be applied to anything.

 (See Summary Sample Below)

CORE PROFESSIONAL STRENGTHS

 

I.        LEGAL          · Adept at Researching and Interpreting Rules, Policy and Law.
                    · Excellent Written Communication Skills.
                    · Presided over 2000 Unemployment Appeals cases. 

II.     TEACHING     · Developed and Conducted Training Seminars at Emory University on
      &              “How To Manage Consumer Debt and Conduct Background Checks
                     
on Individuals and Businesses.”
TRAINING      · Taught English As a Second Language (ESOL) to Refugees and
                      Immigrants at DeKalb Technical College.
                    · Taught Basic Computer Skills to the Homeless at The Atlanta Union
                      Mission.

   III.    INTERNET       · Expert at using Internet Search Engines to Find Information On 
                                   Products, Rates, Law and Trends. 
  

        RESEARCH      · Expert on Internet Background Checks (Businesses and Individuals).

  IV.     WEBSITES       ·Developed Pro-Consumer Website (www.consumer-sos.com)          
               &                with Information on 40 Legal Topics and links to thousands
                                 of State, Federal and Non-Profit Resources.
           MANUALS        ·Developed Statewide Hearing Officer Manual on GA Law, Policy And
                                 Procedures for the GA Unemployment Appeals Division.

 

Note: List your core strengths before your job history.  Your job history is nothing but a snapshot of where you’ve been. It says nothing of what you want, and barely hints at what you can do. First, show them who you really are! If they’re interested in you, they’ll look at your job history. If not, your job history won’t matter.

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Goal 4

Target Employers Or Jobs that Require the Skills You Love Using
The SIC Directory for Standard Industry Codes and the Dictionary of Occupation titles.

Dictionary of Occupational Titles (DOT) Index

Standard Industrial Classifications (SIC) Index

Review SIC Codes for New Industry Ideas
Some research sources organize information by Standard Industry Classification (SIC) codes. Here's how to use those sources.

    If you are interested in construction, for example, you need to know that 15 is the code for the general building contractor industry. The two digit 15 represents the broad industry classification; the three digit designation of 152 corresponds to "housing and residential buildings"; and the four digit 1522 designates "residential buildings except houses." The more digits you designate (up to four), the more focused your subject will be. Listed below are three ways to find an SIC code.

  1. Refer to the "Industries by SIC" list. Work your way through the classification system to determine code(s) of interest.
  2. Look up a specific company in a research book such as Dun and Bradstreet's Million Dollar Directory. Listed with the company will be one or more SIC codes, which can then be used to identify other companies in the same industries.
  3. Check the cross-referenced list that follows. Look up the broad industry category you're interested in. You will find related SIC code(s) listed.

For more click, on the link below and scroll down a quarter page.

http://www.zoomjobs.com/site.pages/pro-industry_codes.html

 

Using Your Past Work And Volunteer Experience To Find Patterns On What You Like and Loathe

To find the right job, you need to know what to embrace and what to run from. Indeed, you could hate a job that uses every one of your skills, simply because you're working with the wrong type of people or in the wrong environment.

Make a list of all your prior Jobs and volunteer work. Under each experience put down what you liked and disliked. Then search for patterns. For example: you may love the law, but discover you hate conflicts. Or, you love to help people, but hate to deal with them on the phone/hate working in a cubicle. Or perhaps you enjoy working in small groups but hate the politics of larger ones. Identifying your likes and dislikes will help you tremendously both on your job search and when you interview. At some point, you'll want to develop interview questions that will determine if the job is a good fit. (More on Interviewing Employers later).
 


Sample Chart Showing Pros and Cons Of Your Jobs And Volunteer Work

Job Or Experience                    Things You Like                                     Things You Dislike    

Administrative Law Judge I'm the Judge. I am in control. Can't Help People The Way I Want i.e. Train or Advise Them.
   
  Fast Paced. Never Boring. Job is Very lonely. No colleagues to talk to. Not Enough Time to talk.
     
  All Work Is Done At The End Of The day. All I do Is Hear Cases Each Day
  No looming projects to take care of. Nothing to Improve or build upon. Nothing to Show I've Accomplished anything. Job limited to hearing cases and writing decisions.
     
  Lots of Autonomy-Supervisors Are Miles Away. Work is extremely intense with nonstop pressure. Often work through lunch. Not Really Told How To Improve.
     
  Able to make manuals, spreadsheets and website to help me and other's do their job. Employer not too interested in Manuals or improving things as much as just getting by. No Recognition

 

Job Or Experience                        Things You Like                                 Things You Dislike

Teaching Computers To The Homeless Loved teaching valuable computer skills that empowered people and improved their job options. Discouraged by low or inconsistent attendance.
    The Homeless were very slow learners .
    No real show of appreciation.
    Insufficient Equipment and No Support From Management

(Lousy outdated computers, indifferent director and No Internet Access. All I could teach them was MS Word, and even I was bored by it.)

 

Job Or Experience                        Things You Like                                 Things You Dislike

Informational Interview With Reference Librarian & Helping People at the
Library (actually helped a librarian for a time).

Love answering people’s questions on the spot and getting them the references the need. Felt assailed by the time/pressure constraints when people come at me expecting instant answers to questions that really need researching.
   
  Love researching tricky issues on the Internet. Being put on the spot by whoever walks through the library door stresses me out.
     
     
     
     
     
     
     

 

 Job Or Experience                            Things You Like                            Things You Dislike

Building Consumer-SOS Website For  Legal Help In All 50 States & DC Love the thrill of giving people the resources I know are valuable and will alleviate the fear and confusion people feel when they’re in trouble.
 
It gets lonely working in front of a computer screen and with no human interaction.
Love using the site with the people next to me, to observe them get helped, and see their relief as their questions were answered. Don’t get much feedback on whether the site is good or how I can improve it.
Love researching issues on the fly with the people next to me.

 

Job Or Experience                Things You Like                                         Things You Dislike

Volunteering At Channel 11 Call For Action Giving people legal help and directing them to resources and help agencies.
 
Too intense.  So many calls and all with serious problems.
  No Privacy, No support, No cubical.  We all shared a cluttered desk and were given the bare minimum in resources and support.
    Lots of confrontation.  Had to mediate disputes and often one party was lying to me.
    Wasn’t sure this help was really appreciated-Rarely got feedback from the people being helped.
    No down time on the job, always taking one phone call after another.
    Never spoke to people face to face, just via phone.
    Rarely got feedback on how I could improve.

 

Job Or Experience                Things You Like                                         Things You Dislike

MedcenterDirect (Purchasing Department)
Joking with suppliers and buyers in the course of getting my work done.
Accounting issues which sometimes involved long exposure to numbers without people.  Also involved data entry projects which I hate.
Investigating and tracking lost products, finding lost packages, etc.
Set hours   9-6 (for the most part).
  Alternating between sitting down at the computer and getting up to fax  orders or distribute faxes to others. (took on this responsibility on my own)  
Kept me actively on my feet but also had down time.
Never lonely or boring-Resolved issues with face to face meetings with coworkers or via the phone. Alternate duties such as faxing, computer and phone.
Resolving problems and getting feedback and appreciation.
Not high pressured (most of the time).  Boss hands-off,  Trusted me to do my job.
Job rarely involved confrontation.

 

Job Or Experience                Things You Like                                         Things You Dislike

MedcenterDirect (Supplier Relations Dept) Enjoyed inserting equations into Excel Spreadsheets and pulling up and organizing the data.
 
Job very lonely. Worked only with spreadsheets.  Almost no people contact whatsoever.
   
    No business reason to leave my chair, stand or walk around.
     
    No face- to-face contact, collaboration, or stimulation from others.
     
    Often worked late to finish projects.
     
    Rarely used communication skills.
    Given new projects to go at alone, but not given much direction or information.

 

Job Or Experience                Things You Like                                         Things You Dislike

Heading Own Bible Study Teaching about grace and showing God’s character based on how He’s worked in my life.
 
Low attendance.
   
    Luke warm Christians.
     
    Self imposed pressure to be class leader.
     
     
     
     
     

 

After you identify patterns of what you like to do. State the basics of What You want to do in life. Further qualify it with the nature of what you'll be doing by describing what it is and what it is not. Next state what you want out of it. Finally list the environment where you thrive best. See examples below.

 

What I want to Do In Life 

  • To teach, instruct or train.
  • To research, investigate or problem solve.
  • To communicate with people face-to-face.

 

The Nature Of What I’m Doing

  • Something non-confrontational
  • Something using my Verbal Communication Skills
  • Set Hours (For the most part).
  • Something meaningful to me and the people I’m helping.
  • Something not harmful or immoral.
  • Something where I can learn, grow and innovate.
  • Something involving both sitting and standing. (Don’t want to be deskbound).
  • A variety of things so I don’t get bored.
  • Downtime between intense activities.
  • Something which I can Improve or build upon. Manuals, websites, class syllabi, etc.

     

What I Want Out Of It

  • To be encouraged that what I’m doing is valuable and worthwhile.
  • To see people apply it to their lives in tangible ways.
  • Feedback from the people being helped. Including ways I can improve my delivery, presentation or performance)
  • To know the people are grateful (from time to time)
  • To know my contributions are appreciated and not minimal.
  • Want to see visible progress
     i.e. people learning computer skills to meet their needs/research legal problems, communicate with others, get a job or feel better about themselves or feel more empowered.

The Environment (Where I Would Want To Do My Passions)

  • A place with Dignity i.e. proper equipment, materials and support if necessary.
  • Where emphasis is on Helping People and Respect for The Helper. (not a sweatshop where there’s no personal space, little privacy and no down time).
  • A place where I have some discretion and control over how to go about using my talents.
    For example, when researching tricky issues, I want some control over when and how much time I have to answer them.  Being put on the spot by whoever walks through the door stresses me out.

 

Devising Questions So You Can Interview Prospective Employers To See If Job is a Good Fit.

If you like Autonomy-Devise Questions That Flesh Out How Much Discretion You Will Be Given:

Who will I be reporting to
How Often
Will I have discretion to do x or y?

How do you encourage innovation?

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Never Give Up Doing What You Love
Don't let your life situation stop you from doing your hobbies, keep you from exploring new things, or prevent you from using your skills and talents to help others. We all plan and plan until we die. But life is mostly about the unexpected. i.e. the crazy things that come up in spite of our plans. So no matter what your situation, stay exposed to people. Do what engages you and makes you happy. Grow where you are planted. In doing so, you will unearth more of your skills and talents which down the road may lead to the job of your dreams.

For example, for years I was at a dead end job that never used my skills talents or abilities. In truth, I wasn't even sure what most of my skills and talents were. But I knew I had a passion for teaching. I also liked doing research and knew I loved instructing others.

Everyone suggested I be a school teacher. But the whole idea made me shudder. I was lousy with kids and knew they'd walk all over me. Besides, I wanted to teach well-behaved adults. People who I could teach practical things to. People who would thank me for my effort and then bubble over with gratitude.

So I volunteered once a week to teach computers to the homeless. Certainly they would be grateful. Well, I didn't like it one bit. The homeless were often late and would rarely show up for classes. But it demonstrated to both me and others that I could teach.

At one point I became unemployed again, but I kept exploring my desire to teach. I still needed a full time job. However, I was determined not to put off doing what I loved. I didn't want to be an old man, lamenting over what I should have or could have done to make my life more full. No matter how small it was, I would step out and do something-even if it led to a dead end.

So on Saturdays I decided to teach English as a second language.  It paid almost nothing and I wasn't even sure I'd like it. Again, there was no breakthrough, no epiphany. The job was just OK. But to my surprise I learned I could teach almost anything. In fact I was very good at it. A few years later, I was able to use this experience to demonstrate the same thing to employers.

I continued to teach even after I got a full time job hearing unemployment cases. I knew I had to step out on faith and grow where I was planted. That by doing so I would open up other opportunities and perhaps even learn about myself.

At the time, I was coming out of tremendous credit card debt and wanted to teach others to do the same. I also wanted to show how through free online background checks, one could avoid being scammed.

Again, there were obstacles. I lacked confidence, didn't have much teaching material and certainly couldn't teach a 6 month course on the subject. Also, there were no existing positions for this anyway. I was stuck.

At first I started teaching for free. I began in churches, rest homes and neighborhood watches, etc. As my confidence and experience grew, I moved on to teaching a 90 minute course at community colleges. Each time I would add to my syllabus, meet new people and gain more strength in my abilities. Eventually, I became a paid lecturer at Emory's Continuing Education program.

By stepping out, I also discovered I had other unexpected talents and skills that would help me in the future. While hearing unemployment cases, I made a cheat sheet to survive. The job was extremely stressful and seemed impossible to master. My nearest colleagues were miles and miles away and I had to learn everything on the fly. I was certain to be fired within a month. But I survived, sometimes pulling 13 hour days just to keep up. Later it dawned on me I could spare others my pain. I was determined to write down every trick and every shortcut I learned, all of which I indexed into MS Word. My cheat sheet grew and grew. Eventually it became a 100 plus page manual that now helps employees across the state of Georgia.

This experience taught me I had a hidden talent for making directories and manuals. Something invaluable to virtually every employer. But I would never have known of such had I not seized the opportunity to use what I was going through to help others.

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